Stopwatch, hourglass, coins and charts representing process optimization and cost reduction

The Most Expensive Process in Your Company - And Why You're Probably Not Optimizing It

Sascha Kiefer

You know exactly which process in your company consumes the most time and resources. Learn how process optimization reduces these costs - pragmatically & measurably.

You Know Your Most Expensive Process - But Do You Know Its True Cost?

As a decision-maker in a mid-sized company, you know exactly where things aren't running smoothly. You know the processes that consume too much time, require too many approvals, and repeatedly cause frustration. Your gut feeling isn't wrong.

What is often underestimated, however: the actual costs of these processes are usually much higher than expected.

These costs don't appear as a single line item - they arise in daily operations:

  • through manual work that ties up qualified employees
  • through coordination and waiting times that delay projects
  • through errors, follow-up questions, and rework that could be avoided

The most expensive process in your company is often exactly the one you've had your eye on for a long time - but haven't tackled yet.

Why the Known Problem Still Remains

The paradox: although pain points are well known in mid-sized companies, they often remain unsolved. Not due to ignorance, but for understandable reasons.

Processes have grown organically over time - they were expanded, adapted, but rarely fundamentally reviewed. In day-to-day business, there's simply no time to address them thoroughly.

Add to that common assumptions:

  • "It's been running like this for years - changing it would disrupt everything."
  • "For a mid-sized company like us, it's not worth it."
  • "You need a major IT project with external consultants for that."

The result:
-> The known problem persists - even though the solution is often simpler than expected.

Typical Inefficient Processes with High Cost Potential

From our experience, these include in particular:

  • Quote and order processing
  • Invoice verification and accounting
  • Reporting and data collection
  • Customer service and internal coordination
  • Approval and authorization processes
  • Warehouse and delivery processes (logistics)

These business processes often have in common:

  • many people involved
  • media breaks (email, Excel, tools)
  • lack of transparency about time and effort

This is exactly where effective process optimization comes in.

The Crucial Shift in Perspective: Thinking of Processes in Terms of Costs

The key question is not:

"Can we automate this process?"

But rather:

"What does this process cost us every month - and what would happen if it were 20-30% more efficient?"

Once processes are viewed in terms of time, effort, and risks, it becomes clear:

  • Where money is being lost
  • Where optimization has the greatest impact

This way, process costs can be reduced in a targeted manner - without rebuilding everything.

Process Optimization Doesn't Mean: Digitizing Everything

A common misconception is that optimizing business processes automatically means a major project. In practice, the following is often sufficient:

  • Transparency about the current process
  • Identification of the most expensive bottlenecks
  • Focus on a few effective levers
  • Gradual software-supported optimization

Not every process needs to be perfect - but the most expensive ones should become more efficient first.

How vensas Supports Companies with Process Optimization

At vensas, we help companies:

  • make cost-intensive processes visible
  • evaluate real savings potential
  • implement pragmatic optimization approaches

Our focus is not on tools, but on business impact:

  • less manual effort
  • shorter turnaround times
  • lower error costs

This way, software becomes a lever for efficiency and cost reduction.

Conclusion: The Biggest Lever Often Lies in Everyday Operations

The most expensive process in your company is rarely the most obvious one. But almost always the one with the greatest optimization potential.

Those who begin to consciously question inefficient processes create measurable efficiency - and long-term competitive advantages.




Which process is costing you unnecessary money every month? A structured outside perspective is often enough to identify savings potential. Request a non-binding Process Quick Check now.

Never miss an article

No spam. Only relevant news about and from us. Unsubscribe anytime.