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Can an SME Even Build Custom Software for the Mittelstand?

Sascha KieferInsights

Don't you need a corporation with 500 developers for that? No. We at vensas are a small company ourselves – and in 2026, 'no' is actually the better answer. Three reasons why proximity, not size, is the real lever today.

"Can an SME even build custom software for the Mittelstand?"

I hear this question a lot. Usually it hides another one: "Don't you need a corporation with 500 developers for that?"

No. And in 2026, "no" is actually the better answer.

And I'm not saying this in the abstract. vensas is an SME itself – a small, focused team, not a corporation.

A quick clarification, because the two terms tend to blur: by "SME" I mean us here – the small software shop, the lean team. By "Mittelstand" I mean our clients – the manufacturing and trade businesses we build for, often many times our size. So the real question is: can the small player build for the bigger one?

Yes. And that's exactly why I know it works. Three reasons.


1. The need has never been greater

The numbers are uncomfortable. According to Bitkom's "Digitalization of the Economy 2025" study, 53 percent of companies say they struggle to manage their digitalization — a majority for the first time. A year earlier it was 48 percent; in 2022, just 34 percent. The gap is widening, not closing.

And it's already costing money: 73 percent of the surveyed companies say sluggish digitalization has cost Germany market share. 78 percent fear economic decline if nothing changes.

At the same time, more than 70 percent of mid-sized companies have not fully documented their end-to-end processes. That's not a detail — it's the heart of the problem.

Because this is exactly where off-the-shelf software fails. A standard product assumes a clean, "textbook" process. But the Mittelstand runs on processes that have grown over years, that live in people's heads rather than in manuals, that do precisely what makes this one company successful. Off-the-shelf software can't map that. It forces the company to adapt to the software — instead of the other way around.

This is where the work begins that no one can solve "off the shelf." And it's exactly the work we get up for in the morning.


2. Size is no longer the lever — proximity is

The old logic went: complex software needs big teams. Big teams need big firms. So the corporation builds it.

That logic is obsolete in 2026.

More than 70 percent of developers now use AI-assisted tools in their daily work. What used to be grunt work — boilerplate, tests, extracting documentation from legacy code, first drafts — now takes minutes instead of days. As a result, even small, focused teams ship complex solutions at high speed. We experience this every single day.

What used to take 20 developers can now be done by a focused team that understands the industry.

The bottleneck has shifted. It's no longer manpower. It's understanding the process.

And this is exactly where the corporation loses. An AI tool will generate a plausible solution in seconds — but it doesn't know why the colleague in the warehouse has run a particular workaround for 20 years. It knows the "official" process, not the real one. That knowledge can't be scaled by hiring more developers. It can only be gathered by someone who listens. At the same table.


3. The market is proving the SME right

This isn't a niche trend. Germany remains Europe's leading market for custom software and is expanding it to around USD 12.8 billion by 2031. Demand for tailored solutions is growing — not despite the digitalization gap, but because of it.

And the math is more sober than many expect. A focused business application typically lands between €25,000 and €80,000. That sounds like a lot — until you compare it with the alternative.

With off-the-shelf software, 22 to 25 percent of the purchase price goes to maintenance and licensing every year. Year after year. Permanently. On top of that come the hidden costs of adaptation: processes bent to fit the tool, workarounds, shadow IT in Excel, license models that get more expensive with every new employee.

Custom software is an investment. Off-the-shelf software with too many compromises is rent — one you commit to forever.


The honest part

This is not "custom, always and everywhere."

For accounting, payroll, or email, building your own software would be nonsense. Those processes are the same everywhere, they're regulated, they distinguish you from no one. There, the standard wins — hands down. Building your own here just burns money. And we'd be the first to talk you out of it.

The point is not "custom instead of standard."

The point is: custom precisely where your process sets you apart from the competition. The one place where a tool has to fit your way of working exactly, because that way of working is your advantage. Everything else, you buy.


Because of our size, not despite it

We can do this not despite our size. But because of it.

Short paths. Real ownership. One point of contact instead of a ticketing system. Decisions made in a conversation, not in a steering committee three floors up. A team that knows your process not from a requirements spec, but because it stood right there while the process was being lived.

As a small company, we know the pressure of making a real difference with modest means. We don't approach the Mittelstand from above — we meet it at eye level. That's exactly the perspective we bring to every project.

So the question isn't whether an SME can build custom software for the Mittelstand.

The question is whether a corporation would ever understand your process as well as a team sitting at the same table as you.


Need support?

Do you have a process that sets you apart from the competition — but no software that truly reflects it? That's exactly where we start. We sit down with you, understand what makes your business successful, and build you a solution that fits your way of working — not the other way around. See how we build custom software, or get in touch directly. Let's talk about your process.


Sources

  • Bitkom study "Digitalization of the Economy 2025" (53% struggling with digitalization, 73% lost market share): bitkom.org · summary at flexhubsolutions.com
  • Market volume of USD 12.8 billion by 2031 & over 70% of developers using AI tools: pep-digital.de
  • Over 70% of mid-sized companies without fully documented end-to-end processes: metafinanz.de
  • Cost range of €25,000–80,000 for focused business applications: feel-it-services.com
  • Maintenance and licensing costs of 22–25% of the purchase price p.a. for off-the-shelf software: flexhubsolutions.com